I recently made a transition from a group practice with in-house billing staff to a solo practice outsourcing my billing to ML Medical Billing. In the past 8 months, my experience with ML Medical Billing has been exemplary, with attentive, courteous, available and accountable staff; speedy collections; and very reasonable billing fees relative to the marketplace and the quality of their work.
The efficiency of collections has improved significantly when compared with in-house billing. I unconditionally recommend ML Medical Billing, as they have been extremely attentive and pleasant to work with. Having ML Medical Billing at your side is like having a full staff of billers without having them physically present at your office.
Most importantly, in over 8 months of experience, I have not had a single complaint from any patient regarding how their billing question(s) was handled.