Reducing your staff hours spent confirming appointments has never been so easy! Moreover, an electronic copy of every email can prove your patient received and read his or her reminder.
Make sure you are entering emails and mobile numbers into your Kareo database as part of their permanent record at their first or any subsequent appointment. We also recommend adding a HIPAA compliant statement on your intake document expressly requesting permission to email/text your patients regarding upcoming appointments. There’s no setup required, just let your account manager know to turn the function on and cancel any time!
Here is an example of an email reminder that can be sent the day of the appointment:
In order to use this feature, you will need to be using the Kareo Scheduler.
Next, read about ML Medical Billing Named Kareo’s Billing Service of the Year for 2016.